Can I camp overnight at the Cool Insuring Arena before an event or a ticket on sale?

Posted in FAQ

Overnight camping on Cool Insuring Arena property is prohibited and guests will be escorted off property.

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How can other people be stopped from standing up or dancing during an event?

Posted in FAQ

We have a majority rule for sections. If the majority of the section is standing, then we allow standing; if there are only a few and they are interfering with the view of others behind them, then we ask them to sit. Each situation is handled on an individual basis. Standing on seats, rails or […]

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Can I bring in balloons, flowers or gifts?

Posted in FAQ

Balloons are not allowed in the building and flowers and gifts are collected at the doors or at the Guest Services Booth.

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I want to bring a sign in the Cool Insuring Arena, what is your policy?

Posted in FAQ

Feel free to bring hand held signs and show your support for your favorite team. We ask that signs are not mounted on a stick and must be held by one person. Signs can be no larger than 11″ x 17″ in order that others views are not blocked.

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Box Office Hours:

NEW HOURS: Mon-Fri (10am-5pm), Sat/Sun: CLOSED for Summer. TO ORDER BY PHONE, YOU MUST CALL 1-855-432-2849.

Glens Falls Civic Center

Glens Falls Civic Center