From action packed sporting events and family shows to concerts and one-of-a-kind entertainment you’ll find everything you are looking for here at the Cool Insuring Arena. Any organization can be considered a group, whether a company, church group, sports association, scout pack, or just some family and friends, we promise to provide a great entertainment experience with extra-mile service. Group tickets are discounted on an event-by-event basis and are subject to availability.

Group discounts are available for many events. Group size and amount of discount vary depending on the show.

For more information, please call our group sales department at 518.798.0202.

Top 4 Benefits of Group Sales

  • Prime Seating at a Discounted Rate: By ordering through the Group Sales Department, you will be eligible for a discounted price on tickets for various events at our facility.
  • No Per Ticket Service Charge: When ordering tickets through the Group Sales Department, there is no service charge per ticket. There may be a $5.00 fee per order but no additional charges no matter how many tickets you purchase per order.
  • No Penalty for Changing Orders: As a group leader you may not know exactly how many tickets your group will need. The Group Sales Program will allow you to purchase only the tickets that you need. You can place tickets on hold today for an event that is coming to the Cool Insuring Arena in the future. The payment is due at least 1 week prior to the event (subject to availability). You only pay for the tickets that you need. In other words, if you order 50 tickets and you only need 46, you only pay for 46. It’s that simple! If you discover that you are going to need more tickets than what you originally placed on hold, just give us a call, and based on availability, we will place your tickets as close to the original order as possible.
  • Host Your Own Private Function: Groups may arrange to utilize Heritage Hall for pre- or post-event gatherings such as birthday parties, company outings, and family get-togethers. We will assist in organizing your private function through our in-house event manager and assist in contacting outside catering to make it a complete experience. Private functions are only possible based on facility’s availability.